Resources

Online Learning Academy for HOA and Condo Board Members

Most duties and challenges that Board Members face in running their Homeowners Association are similar in nature. Whether you are running a small condominium or a larger property owners association (POA) many of the work themes are the same. Since one of our...

How to Reduce the Volume of Communication Boards Deal with at Your HOA and Condo Community

Historic Increases in Email Volumes Eating Up Your Time? According to a survey done for over 7,000 communities, the volume of communication with property managers has increased by 40% in the past 24 months. If you extrapolate this, the data is showing that the...

The High Cost of Terrible Service at your HOA or Condo

Poor Service is a Common HOA Issue Have you ever been disappointed with the quality or service of something you have paid for? You aren’t likely to spend your money on that item again. Whether it was poor quality or poor service that caused your disappointment really...

Year-End Accounting Preparation and Key Dates for your HOA & Condo

Year-end is fast approaching and you want to make sure your HOA or Condo is on track with its accounting needs. Jot down these year-end accounting preparation tips and key dates for your HOA & Condo so you have the best experience.

8 Steps to Make it Easier to Attract People to the Board of your HOA or Condo

Is your HOA or Condo having a hard time finding replacement board members? No one wants to volunteer? Read this to see how to make it easier to attract homeowners to volunteer and find your next replacement.

Best Software for Managing your Self-Managed or Hybrid Managed HOA or Condo

Self-Managing your HOA or Condo can be simpler with the right software. Look at this easy-to-use software that comes with our amazing remote service.

Budgeting Basics and Board Leader Guides for HOAs and Condos from CAI

This is the time of year when many Boards are working on their 2023 budget. The new year will likely see many communities raising their fees to keep pace with rising costs due to inflation. As a result, we'll also likely see communities looking at ways to save money...

10 Steps to Self-Manage Your Community and Available Support

Are you currently working with a management company but don’t want the poor service or cost? Are you currently self-managing your community but looking for an easier solution? There is a solution and it is self-managing with support from industry experts – where the...

Accounting Checklists Ensure HOA and Condo Financial Processes Are Done Correctly

How do you ensure best practice bookkeeping is done correctly on a consistent basis at your Homeowners Association (HOA ) or Condo community? You standardize your process, document it, add checklists and then inspect that your accounting team is following the...

Speeding up Vendor Bill Payment with Electronic ACH Payments at your HOA or Condo

One of the biggest complaints when working with a property management or bookkeeping company is they are slow to pay vendor bills. This creates more work for the Board. The vendors call and ask for payment. The vendors stop working unless a payment is received and...

Send Emails Text and Voicemail Messages to your HOA & Condo Owners Easily

What Board Member doesn’t want an easy way to do targeted communication with the homeowners in the community? That’s what we thought. So, we replaced one of the newsletters in our bundled services with an immediate communication tool. We added the ability for...

Ensuring Awesome Communication by Measuring Customer Service Response

One of the core issues of the HOA & Condo management industry is poor communication rooted in a lack of responsive service. Years ago, as a Management Company Owner & Executive, I met hundreds of Board Members that complained that along with terrible...